Why OneFamily?

OneFamily has been established as a Mutual Friendly society for over 45 years.

As the UK’s third largest mutual, OneFamily has a proven track record of delivering and maintaining excellent partnerships with organisations looking to broaden their product offering, reduce administration costs and benefit from additional revenue streams.

Our customer service is consistently rated as ‘excellent’ within Financial Services industry standards. As a strong and stable regulated business, we operate with a robust approach to risk and control.

We have a long history of working to support other companies’ aspirations and currently administer more than 2 million policies on behalf of 39 partners across a range of flexible award-winning products.

Start working together

OneFamily is the natural choice for businesses looking to adapt, strengthen and grow their organisation – let us be a part of your journey and join us to discover the potential of our Partnerships service.

To arrange a conversation to explore the potential we can unlock for you contact the Partnerships Team.

Get in touch

It's what we do:


We have been working in partnership with Barclays since 2005


Bank of Ireland has extended its relationship with us twice


We have been working in partnership with Santander since 2009

Our product range - designed for success

Below is a list of the trusted and award-winning products and services we offer. Each one is unique and expertly designed to meet the needs of our partners' customers

stocks and shares isa

Stocks & Shares ISA

An online, easy access, Stocks & Shares ISA investing in our new climate friendly funds. The ISA can be offered alongside any current Cash ISA proposition allowing diversification of savings in these current times of low interest rates.

This product has low entry minimums and can be used for regular or lump sum savings.


Lifetime ISA

Our online Lifetime ISA will allow your customers to take advantage of the government bonus of 25% on all contributions (terms and conditions apply). They can save from £25 a month or pay in to the fund in an annual lump sum.

This product allows your customers to support environmentally friendly initiatives while they save by investing in climate friendly funds.

Junior ISA

Junior ISA

Our Junior ISA allows anyone to start saving for their child. From an affordable £10 per month, with a fixed Account Management Charge (AMC) and no hidden extra costs, it provides a simple gateway to long-term stocks and shares investment for a growing family.

Online account opening and servicing capability means your customers can access their accounts at any time.


Child Trust Fund

As Child Trust Funds start to mature, it may become apparent that this book no longer fits your organisation's strategic aims. As the largest provider of CTFs in the UK, we have the expertise to help. 

Whether you're looking to reduce servicing or IT costs or simply remove the operational burden of dealing with the maturity process, migrating your book to OneFamily could help you reach your goal and free up resources for more strategic opportunities for your organisation.


Over 50s Life Cover

Our Over 50s Life Cover is designed for UK residents aged between 50 and 80 years old, with premiums ranging from £25 to £75 a month. The cover can provide a tax-free cash lump sum of over £19,000 paid out to your customers' loved ones.

Our product has been rated 5 stars by Defaqto since 2014 and is the only product in the market to include terminal illness cover as standard; making it one of the most comprehensive plans in the industry.

This is a simple and affordable life cover product which could meet your customers’ needs whilst broadening your product offering.


Lifetime Mortgages

With product ranges that suit a wide range of customers, we can help you access the lifetime mortgage market. We provide a staged proposition, so that you can offer your own branded Lifetime Mortgages to your customers.

They'll benefit from being able to safely increase their retirement provision and support their families with product options that could unlock the equity in their homes.

OneFamily Advice

Our clear, needs-based lifetime and later life mortgage advice is available at a fixed cost of £950. This service is independent from the rest of OneFamily meaning our expert advisers are completely impartial and offer whole-of-market advice.

If you're already a OneFamily customer, you won't be charged for using this advice service.


Our Partnership experts

Our market leading team would be delighted to work with you. They bring a substantial amount of expertise and knowledge of the financial services industry and they're specialists in partnership working and collaboration. 

Shaun White
Senior Manager of Partnerships

Shaun is responsible for developing new partnerships and the on-going management of existing partnerships.

With over 25 years’ experience in the Financial Services industry, Shaun has held roles in Finance, Operations and Transformation and uses that knowledge alongside strong governance to support the product and change programmes for our valued partners.


Lisa Ridout
Partnership Development Manager

Lisa is responsible for managing the day to day relationships with our partners and onboarding new partners.

Lisa has over 20 years’ experience in Financial Services. Lisa started her career in the mortgage industry, moving on to private medical insurance and is now using that experience as an integral part of the OneFamily Partnerships team.