Have your financial circumstances changed?

We understand the impact that sudden changes to your circumstances can have. For example the loss of income caused by a relationship breakdown, a lost job or serious illness can cause considerable worry.

We also know that these situations affect everyone in different ways, so please do get in touch with us, using the details below, so we can talk about how we can help you. For example, you may want to take a payment holiday or need to access your funds quickly.


In the meantime, here are some links to charities and support groups that may be able to provide help


(Just so you know, the links will open in a new window):


Struggling with debts?

StepChange provide free, confidential and expert debt advice.

Visit the site


For help with housing issues, debts, or family issues

Citizens Advice provides free confidential advice to help with legal, debt, consumer, housing and other issues.

Visit the site


For information on benefits, redundancy, and grants

Turn2us are a national charity providing practical help to people who are struggling financially.

Visit the site

Need help clearing your debts, reducing spending and making the most of your income?

Call Money helper on 0800 138 7777

Vist the site

There may be more we can do to help you

Concerned about financial abuse?

Click here for help.

Help managing an account?

Click here for help.

Living through a bereavement

Click here for help.

Other health issues or disabilities

Click here for help.