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Bereavement support

At OneFamily, we understand the impact losing a loved one can have, and recognise that bereavement affects everyone in different ways.

That's why we're here to answer your questions you may have about an account or policy.

There may be other things we can do, for example if your loss has affected you financially, so please do get in touch with us, using the information below, and we'll find the best option for you.


Here are some links to charities that may be able to provide support


(Just so you know, the links will open in a new window).


Cruse Bereavement Care

Cruse specialise in all types of bereavement and can help people cope with the loss of someone close.

Visit the site 


Widowed and Young

A support group for young people in the UK, whether they are married or single.

Visit the site


Child Bereavement UK

They specialise in providing support when a child dies or a child loses someone close to them.

Visit the site


The Ruth Strauss Foundation

Supporting families facing the death of a parent

Visit the site

Your Finances

We understand that the loss of a loved one can have a big impact on a family's finances. If that's the case, there may be things we can do so please do get in touch with us and we'll do what we can to help. Or, you may find the following links helpful:


The Probate Service
Visit the site


Citizens Advice
Visit the site

More ways we can help

There may be more we can do to help you. Here are some links to find out what some of the ways we can help.

Money worries? 

Click here for help

Affected by sight or hearing loss? 

Click here for help

Other health issues or disabilities?

Click here for help

Help managing an account?

Click here for help